Terms and Conditions of Use Please read these terms and conditions carefully before using this website. By continuing to browse and use this website, you agree to comply with and be bound by these terms. If you disagree with any part of these terms, please do not use our website.

Delivery Policy

1. Product Nature & Substitution

  • All products sold are perishable and natural items.
  • The lifespan of flowers varies by species.
  • Due to temporary regional availability, substitutions may be necessary.
  • Delivered goods may differ from website images on flowervista.pk.
  • By accepting these terms, you acknowledge potential discrepancies between images and actual products.
  • Our florists ensure the style and theme of arrangements are preserved.
  • Substitutions are made with fresh flowers/products of equal or higher value.

2. Balloon Orders

  • Orders for only balloons or balloon-related items are not accepted.
  • Such orders will be cancelled and a full refund processed within 24 hours.

3. Delivery Locations & Charges

  • Free delivery is available in Karachi for orders over PKR 1,950.
  • For deliveries to other cities, please contact us:

4. Delivery Timing & Scheduling

  • Orders are scheduled for delivery on the selected date, barring exceptional circumstances.
  • We do not guarantee same-day delivery within the selected time slot, but strive to deliver as close as possible.

5. Greeting Card Offer

  • A free greeting card is available only for orders above PKR 1,950.

6. Order Processing

  • Orders are handled on a first-come, first-serve basis.
  • The Flower Studio is not responsible for delays caused by weather, political disruptions, or other uncontrollable events.

7. Same-Day Delivery & Cut-off Times

  • Orders placed after 5:30 PM may not qualify for same-day delivery.
  • Such orders will be delivered on the next working day.
  • For urgent same-day delivery after 5:30 PM, please contact our team directly.

8. Delivery Time Requests

  • We try to accommodate specific delivery time requests, but cannot guarantee exact delivery times.
  • Time slots serve as guidelines only; actual delivery time may vary.

9. Recipient Information

  • Customers must provide complete and accurate recipient information.
  • The Flower Studio is not responsible for delays due to incorrect or incomplete details.

10. Extreme Weather Conditions

  • During extreme weather, timely delivery cannot be guaranteed.
  • Every effort will be made to deliver your order as soon as possible.

11. Order Changes & Cancellations

  • Once an order is delivered or en route, it cannot be cancelled or changed.
  • For cancellations or changes, please call us directly at 03060033555.